This Data Protection Policy informs you about how your personal data is treated when using our website and app.
Personal data refers to all information that relates to an identified or identifiable natural person (e.g. name, date of birth, address and email address).
In order to use our website, it is generally not necessary for you to disclose personal data. Personal data is processed only in the following two cases:
The personal data that we process exclusively concern the following: surname, first name, residential address, email address, country and telephone/fax number of the person who submits the request or subscribes.
We process personal data in connection with the electronic request you submit, insofar as this is required for the execution of precontractual measures.
We only send the newsletter with your advance consent to the processing of your personal data.
Your personal data is primarily processed in Switzerland or within the European Economic Area (EEA). In the event that personal data is transmitted to third countries (currently the USA), we observe legislation and provisions that apply with respect to such transmissions and all necessary legal and protective measures are taken prior to transmission.
Within the framework of an order processing agreement, your personal data will be disclosed to multiple order processors (for example, our website is hosted by Nine Internet Solutions AG in Zurich, email communications are transmitted via the servers and IT infrastructure of Liechtensteinische Landesbank AG in Vaduz or Frankfurter Bankgesellschaft (Schweiz) AG in Zurich, and the newsletter is dispatched via MailChimp in Atlanta, USA). Your personal data shall neither be sold to third parties nor marketed in any other form.
We may disclose your personal data to third parties in accordance with the scope legally and statutorily required or on the basis of a decision by an authority as well as for the purposes of criminal prosecution.
The newsletters of LLB Swiss Investment AG are dispatched via the platform MailChimp. In order to ensure the complete and correct dispatch of our newsletter, your data is disclosed to MailChimp in the USA. The use of MailChimp also allows us to conduct certain statistical analyses (such as the successful delivery of the newsletter or whether and when the email containing our newsletter was opened).
Cookies are used on our website and app exclusively to enable efficient, user-friendly navigation. These cookies simplify and quicken the interaction between you and the website. By contrast, we do not use any cookies for behavioural analyses, for targeted advertising and marketing messages or for other purposes. No personal data is therefore processed with the cookies we use.
Please note that you are able to block cookies in general. Further information can be found in the “Help” section of your browser. Blocking, deactivating or managing one or all cookies may potentially result in loss of access to certain functions or offers on our websites or in our apps.
We process personal data for as long as required and legally prescribed.
LLB Swiss Investment AG is the responsible controller with respect to the processing of your personal data.
You are entitled to receive your personal data from LLB Swiss Investment AG at any time in a generally used format.
We shall delete your personal data at your request ahead of time, unless we are entitled or obliged by applicable laws and regulations to continue to store and process this data.
You can also contact us with a request to rectify your personal data.
Some of the processing activities conducted by LLB Swiss Investment AG may be based on your consent. In this case, you have the right to withdraw your consent at any time. If you withdraw your consent, LLB Swiss Investment AG and any third parties involved in data processing shall stop processing your personal data, unless further processing or storage is required in accordance with applicable legislation.
You are entitled to request that we restrict the processing of your personal data or to object to processing in its entirety. Please note that, as a result, we may no longer be able to process your request or dispatch the newsletter in this case.
If you wish to lodge a complaint due to a violation of data protection, please send your complaint by post to LLB Swiss Investment AG, for the attention of Compliance or by email to investment[at]llbswiss.ch.
In the event that you are not satisfied with the result or handling of your complaint, you may contact the Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, 3003 Bern.
Should you have any questions about this Data Protection Policy or the processing of your personal data, please contact us at the following address: LLB Swiss Investment AG, Claridenstrasse 20, 8001 Zurich or send an email to investment[at]llbswiss.ch.